Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

CPPSEC3025A Mapping and Delivery Guide
Identify and diagnose biometric system fault

Version 1.0
Issue Date: May 2024


Qualification -
Unit of Competency CPPSEC3025A - Identify and diagnose biometric system fault
Description This unit of competency specifies the outcomes required to conduct diagnostic testing of biometric systems to locate and verify faults.It requires the ability to use and operate testing and diagnostic tools and equipment, collate data, and prepare reports based on an accurate assessment of test results and operational data. An understanding of the basic operating principles, processes and parameters of biometric systems, together with applicable legislation including privacy requirements is also required. This unit may form part of the licensing requirements for persons engaged in security operations involving biometric systems in those states and territories where these are regulated activities.
Employability Skills This unit contains employability skills.
Learning Outcomes and Application This unit of competency has application in those roles involving the use and diagnostic testing of biometric systems. Competency requires legal and operational knowledge applicable to relevant sectors of the security industry. The knowledge and skills described in this unit are to be applied within relevant legislative and organisational guidelines.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites Not Applicable
Competency Field Biometrics
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Prepare for fault diagnosis.
  • Applicable Occupational Health and Safety (OHS), legislative and organisational requirements relevant to diagnosing faults in biometric systems are identified and complied with.
  • Relevant privacy legislation and codes of ethics relevant to the workplace application of biometric technology are accessed and interpreted.
  • Work order is reviewed, confirmed and clarified as required with relevant persons.
  • Resources appropriate to work requirements are organised and checked for operational effectiveness in accordance with manufacturer's specifications.
  • Information relevant to fault diagnosis activities is accessed and interpreted.
  • Relevant authorisation for access to biometric system is arranged as required in accordance with workplace procedures.
  • Requests for system isolation are coordinated and arranged with relevant persons in accordance with workplace procedures.
  • Effective communication and interpersonal techniques are used that reflect sensitivity to individual social and cultural differences.
       
Element: Diagnose faults.
  • Normal operational functions and performance of biometric system is confirmed and checked against specifications.
  • System components are inspected for obvious faults and connections and cables checked for operation in accordance with manufacturer's specifications.
  • Systematic fault-finding methods are used to identify and locate system fault.
  • Appropriate diagnostic techniques are used to conduct tests of system in accordance with manufacturer's specifications.
  • Test results are assessed against normal operational performance of system.
  • Complex faults outside area of responsibility or competence are reported for specialist assistance.
       
Element: Complete and report diagnosis.
  • Reports are prepared based on an assessment of diagnostic testing results and reviewed and checked for accuracy.
  • Reports are prepared using appropriate formats and presentation methods in accordance with organisational requirements.
  • Reports include valid and verifiable conclusions about the type and cause of identified system fault.
  • Work area is reinstated to original condition and waste from work activities is collected, treated and disposed of in accordance with organisational requirements.
  • Records and reports are completed and securely maintained in accordance with legislative and organisational requirements.
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

A person who demonstrates competency in this unit must be able to provide evidence of:

complying with applicable legislation and codes of ethics applicable to privacy and client confidentiality

complying with operational procedures for the use and testing of a biometric system including use of tools, equipment and measurement instruments

complying with organisational policies and procedures, including OHS, relevant to biometric work tasks

identifying and verifying faults in a biometric system and preparing data for presentation in a report

reading, interpreting and assessing test results and biometric system data.

Context of and specific resources for assessment

Context of assessment includes:

a setting in the workplace or environment that simulates the conditions of performance described in the elements, performance criteria and range statement.

Resource implications for assessment include:

access to a registered provider of assessment services

access to a suitable venue and equipment including biometric systems

access to plain English version of relevant statutes and procedures

assessment instruments including personal planner and assessment record book

work schedules, organisational policies and duty statements.

Reasonable adjustments must be made to assessment processes where required for people with disabilities. This could include access to modified equipment and other physical resources, and the provision of appropriate assessment support.

Method of assessment

This unit of competency could be assessed using the following methods of assessment:

observation of processes and procedures

questioning of underpinning knowledge and skills.

Guidance information for assessment

Assessment processes and techniques must be culturally appropriate and suitable to the language, literacy and numeracy capacity of the candidate and the competency being assessed. In all cases where practical assessment is used, it should be combined with targeted questioning to assess the underpinning knowledge.

Oral questioning or written assessment may be used to assess underpinning knowledge. In assessment situations where the candidate is offered a choice between oral questioning and written assessment, questions are to be identical.

Supplementary evidence may be obtained from relevant authenticated correspondence from existing supervisors, team leaders or specialist training staff.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

This section describes the skills and knowledge and their level required for this unit.

Required skills

accurately and securely maintain records, reports and other workplace information

collate and record biometric data

comply with applicable confidentiality and privacy requirements

comply with legislation, regulations, standards, codes of practice relevant to the use and operation of a biometric system including privacy

conduct checks for accurate and consistent information

organise work priorities and arrangements and complete work tasks within designated timeframes

read and interpret technical information including plans, designs and specifications

read and interpret test results and data

relate effectively to people from a range of social, cultural and ethnic backgrounds and varying physical and mental abilities

resolve problems

safely and correctly handle system components including connections and cables

select and use testing tools and equipment and measurement instruments appropriate to work task

undertake effective enrolment of biometric and biographical data

use appropriate communication and interpersonal skills including speaking clearly and questioning

verify and determine system faults

written communication skills sufficient to develop a diagnosis report and complete other relevant records and reports.

Required knowledge

applicable commonwealth, state or territory legislation, regulations, standards and codes of practice relevant to the full range of processes relating to workplace biometric systems

appropriate mathematical procedures for estimating, measuring and calculating

biometric system administration and security requirements

biometric system testing and diagnostic methods and techniques

common biometric system performance problems

data analysis techniques

earthing systems arrangements and requirements

electrical concepts (voltage, current, resistance and impedance)

ergonomic and safe working practices and procedures

established threshold levels and their impact on security

initial enrolment procedures

organisational procedures for recording, reporting and maintaining workplace information

organisational standards, requirements, policies and procedures for the use, testing and operation of a biometric system

principles of cultural diversity and access and equity

problem identification and resolution procedures

processes for the management of enrolment data

system components and cabling handling requirements

system fault-finding techniques

types, functions and parameters of a biometric system

types, functions and parameters of testing tools and equipment

workplace communication channels, protocols and procedures.

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Occupational Health and Safety (OHS) requirements may relate to:

controlling and minimising risks

correct manual handling including shifting, lifting and carrying

elimination of hazardous materials and substances

identifying hazards

safe use and operation of equipment including:

business technology

first aid equipment

fire safety equipment

personal protective clothing and equipment

safety equipment

safety procedures for the protection of self and others.

Legislative requirements may relate to:

Australian standards and quality assurance requirements

award and enterprise agreements

Compliance Policy Guidelines (CPGs)

counter-terrorism

general 'duty of care' responsibilities

licensing or certification requirements

privacy and confidentiality

relevant commonwealth, state and territory legislation, codes and national standards for:

anti-discrimination

cultural and ethnic diversity

environmental issues

equal employment opportunity

industrial relations

OHS

relevant industry codes of practice

telecommunications.

Organisational requirements may relate to:

access and equity policies, principles and practices

business and performance plans

client service standards

code of conduct, code of ethics

communication and reporting procedures

complaint and dispute resolution procedures

emergency and evacuation procedures

employer and employee rights and responsibilities

environmental management including waste disposal, recycling and re-use guidelines

OHS policies, procedures and programs

own role, responsibility and authority

personal and professional development

privacy and confidentiality of information

quality assurance and continuous improvement processes and standards

resource parameters and procedures

roles, functions and responsibilities of security personnel

standard operating procedures

storage and disposal of information

use and maintenance of equipment and systems.

Biometric refers to:

a measurable physical characteristic or personal behavioural trait used to recognise the identity or verify the identity of an individual.

Biometric systems are:

automated systems able to capture a biometric sample from an individual person, extract biometric data from the sample, compare the data with one or more reference templates, determine the quality of a match, and indicate whether or not an identification or verification of identity has been achieved.

Biometric systems may include:

acquisition devices:

cameras (video, infrared-enabled video, single-image)

chip or reader embedded in peripheral device

microphones

optical scanners

biometric servers

hardware

interconnecting infrastructure

software:

server-based authentication software for biometric authentication and logging

software associated with acquisition devices.

Privacy legislation may include:

Commonwealth, State and Territory Privacy Acts

national information privacy principles

national privacy principles.

Relevant personsmay include:

biometric technology specialists

clients

colleagues

information technology specialists

supervisor.

Resourcesmay include:

communications equipment

computer

hand tools

personal protective equipment and clothing

software and hardware

testing equipment (multimeter).

Informationmay include:

current system trending data

system configuration diagrams and installation records

system fault history

system specification schedules

system test data.

Communication may be:

face-to-face

group interaction

in Indigenous languages

in languages other than English

oral reporting

participation in routine meetings

reading independently

recording of discussions

speaking clearly and directly

through the use of assistive technology

via an interpreter

visual or written

writing to audience needs.

Interpersonal techniques may involve:

active listening

being non-judgemental

being respectful and non-discriminatory

constructive feedback

control of tone of voice and body language

culturally aware and sensitive use of language and concepts

demonstrating flexibility and willingness to negotiate

effective verbal and non-verbal communication

maintaining professionalism

providing sufficient time for questions and responses

reflection and summarising

two-way interaction

use of plain English

use of positive, confident and cooperative language.

Social and cultural differencesmay relate to:

dress and personal presentation

food

language

religion

social conventions

traditional practices

values and beliefs.

Systematic fault-finding may involve:

progressively isolating fault

reviewing available data and information

using a methodical approach

verification of existence of problem.

Fault-finding methods may include:

equipment program

functionality tests

visual inspection.

Appropriate formats may include:

formats that cater for those with special needs for example, producing documents in large print.

Records and reports:

may be:

computer-based

manual

other appropriate organisational communication system

may detail:

activity reports

faults and diagnosis

operational details

technical data and specifications

testing and inspection results.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Applicable Occupational Health and Safety (OHS), legislative and organisational requirements relevant to diagnosing faults in biometric systems are identified and complied with. 
Relevant privacy legislation and codes of ethics relevant to the workplace application of biometric technology are accessed and interpreted. 
Work order is reviewed, confirmed and clarified as required with relevant persons. 
Resources appropriate to work requirements are organised and checked for operational effectiveness in accordance with manufacturer's specifications. 
Information relevant to fault diagnosis activities is accessed and interpreted. 
Relevant authorisation for access to biometric system is arranged as required in accordance with workplace procedures. 
Requests for system isolation are coordinated and arranged with relevant persons in accordance with workplace procedures. 
Effective communication and interpersonal techniques are used that reflect sensitivity to individual social and cultural differences. 
Normal operational functions and performance of biometric system is confirmed and checked against specifications. 
System components are inspected for obvious faults and connections and cables checked for operation in accordance with manufacturer's specifications. 
Systematic fault-finding methods are used to identify and locate system fault. 
Appropriate diagnostic techniques are used to conduct tests of system in accordance with manufacturer's specifications. 
Test results are assessed against normal operational performance of system. 
Complex faults outside area of responsibility or competence are reported for specialist assistance. 
Reports are prepared based on an assessment of diagnostic testing results and reviewed and checked for accuracy. 
Reports are prepared using appropriate formats and presentation methods in accordance with organisational requirements. 
Reports include valid and verifiable conclusions about the type and cause of identified system fault. 
Work area is reinstated to original condition and waste from work activities is collected, treated and disposed of in accordance with organisational requirements. 
Records and reports are completed and securely maintained in accordance with legislative and organisational requirements. 

Forms

Assessment Cover Sheet

CPPSEC3025A - Identify and diagnose biometric system fault
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

CPPSEC3025A - Identify and diagnose biometric system fault

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: